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DNS FAQS
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Yes. You do not need to register or transfer your domain to Nettica to use our
DNS services.
NAMESERVER
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IP ADDRESS
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| dns1.nettica.com |
64.94.136.11 |
| dns2.nettica.com |
64.237.45.34 |
| dns3.nettica.com |
64.94.136.13 |
| dns4.nettica.com |
69.41.170.223 |
| dns5.nettica.com |
212.100.247.15 |
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Yes. However, DNS service is on a per-domain basis, not
per IP Address. If you are interested in hosting multiple domains using
the same IP address, we recommend you use a server (Windows Server, Linux,
Unix, Apache, etc) that supports multiple virtual hosts. If you are
hosting using something like Windows XP Professional, you can use URL
forwarding and masking to support multiple domains on a single IP address.
Yes, with Bulk DNS services you can setup a template for
creating and managing your domains. After you have created the domains,
you can change the template and reapply it to any or all of your domains in one
easy step. Templated DNS management is only available to Bulk DNS
customers.
An internationalized domain name allows additional characters in
the domain name besides the standard ASCII character set. For European
countries this includes accented characters, while for Asia it provides much of
the country specific character set. International domain names use a
special encoding method to identify them to browsers, email clients, and other
programs. Nettica supports international domain names in our DNS
services.
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Before beginning, it is recommended that you first purchase DNS
services from Nettica. This will ensure a smooth transfer in the
Internet's Domain Name System.
If you are using Network Solutions for your domain registration,
use the following instructions. If you are using a different registrar, the
procedure should be similar.
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Goto http://www.networksolutions.com
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Log into the Account Manager using your credentials
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On the Account Manager Homepage, select the domain you'd like Nettica to
provide DNS services.
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This will bring you to Domain Details. Select "Change domain to point
to: A designated Domain Name Server (DNS)" and click on the "Designate
DNS" link.
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Click continue at the warning assuming you agree to the changes. This
warning happens whether you actually are using their services or not.
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You will then be asked to specify servers. Fill in the fields with the
following servers:
NAMESERVER
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IP ADDRESS
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| dns1.nettica.com |
64.94.136.11 |
| dns2.nettica.com |
64.237.45.34 |
| dns3.nettica.com |
64.94.136.13 |
| dns4.nettica.com |
69.41.170.223 |
| dns5.nettica.com |
212.100.247.15 |
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Click "Continue".
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Click "Save DNS" to save your changes.
The changes will go into effect on your domain
immediately. However, it can take up to 48 hours to update across the
Internet.
Note: With .a recent change by Network Solutions, .com and .net
DNS registrations will now update in about 15 minutes. If you have a
country-code domain (eg, co.uk, co.jp, etc) the propagation time is determined
by your governing authority.
Changes you make using our management interfaces are
real-time. Once you click OK the changes have been made. However,
because DNS is a caching system, it can take up to an hour for caching DNS
servers to expire their entries. If you are about to make a DNS change,
we recommend that you not ping the address just before the change, or you may
have to wait until the timeout to see the update.
There is no built-in limit to the number of DNS entries per
domain with Nettica. However, if you have more than 100 DNS entries for a
single domain we may contact you to help you simplify your DNS setup. We
support wildcard records which greatly simplfies many configurations.
Free service is limited to one hostname.
Yes. SPF and Sender-ID use DNS Text (TXT) records to define
which email servers are permitted to send email on your behalf. Support
for TXT records are included in our primary DNS services. While SPF is
not a cure-all for spam, it does prevent spoofers or virus' from destroying
your site's reputation, and is becoming widely adopted by major ISPs around the
world.
Yes. To enable round-robin DNS simply create two identical
entries that only differ by IP address.
HOST NAME
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TYPE
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TTL
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DATA
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| yourdomain.com |
Host (A) |
Default |
172.128.10.101 |
| yourdomain.com |
Host (A) |
Default |
172.128.10.102 |
| www.yourdomain.com |
Alias (CNAME) |
Default |
yourdomain.com |
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Typically only A records are used for round-robin. You
cannot specify multiple CNAME records to point to different hosts, but you can
have the CNAME point to a set of multiple A records to achieve the same effect
(as shown above).
You should only use round-robin DNS if you have static IP
addresses. While the Nettica DNS Manager does support round-robin DNS, third
party clients may not. Dynamic update clients are not recommended if you
are using round-robin DNS.
Yes. To specify a wildcard DNS entry, create an entry called
"*.yourdomain.com" and give it an IP address. Named entries take precedence
over wildcard entries.
HOST NAME
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TYPE
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TTL
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DATA
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| yourdomain.com |
Host (A) |
Default |
172.128.10.101 |
| *.yourdomain.com |
Host (A) |
Default |
172.128.10.101 |
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How do I setup URL forwarding? What is the difference
between forwarding and masking?
To manage your URL forwarding go to the DNS management page for
your domain and click the "New Forward" button. Enter the subdomain you
would like to forward (eg, "webmail.yourdomain.com", etc), and the HTTP URL you
would like to forward the request to and click the OK button.
The difference between forwarding and masking is that forwarding
will do a straight redirect to your site (301 or 302), while masking will place
your site inside a frame. The advantage of masking is that your domain
will have a friendly name visible in the address bar. The disadvantage is
that it is difficult for most search engines to index your site using your
friendly URL. The other reason both features are offered is because you
cannot mask to an https: URL, those can only be forwarded. This is
because we do not have your site's SSL certificate.
In addition to forwarding, masking, and 301 redirects, you can
also specify whether or not to route all requests to the exact URL you specify,
or to have us automatically reparse the URL to it's final location (this is the
default behavior). If someone types or clicks on a link to http://www.domain1.com/support
and your forward the request to http://www.domain2.com, with reparsing they would end up at
http://www.domain2.com/support. If you click "Redirect to the
exact URL", they would simply go to http://www.domain2.com.
For step by step instructions for rebranding our primary DNS
service, see our knowledge base article on it.
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To setup Nettica as the secondary DNS service provider there are three steps
involved:
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Add dns2.nettica.com and dns4.nettica.com to this list of Name Servers for your
domain. You do this at your domain registrar.
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Next, go to your Primary DNS service provider and add two additional NS records
(Name Server records) for dns2.nettica.com and dns4.nettica.com
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Finally, you need to configure your secondary DNS service at Nettica by
providing us with the name and IP address of your master DNS server (usually
the primary DNS server). This will allow us to accept zone transfer
requests from your master DNS server.
Add the following to your /etc/named.conf file:
options {
// allow transfers to Nettica's DNS servers
allow-transfer { 64.237.45.34; 69.41.170.223; };
};
If you are using a tool to manage your named.conf file, use it to make the
changes to ensure your changes do not get overwritten. You only
need to change the allow-transfer option; you may leave the others as they are.
Go to a command prompt and issue the following commands:
c:>nslookup - dns2.nettica.com
Default Server: dns2.nettica.com
Address: 64.237.45.34
> set type=all
> yourdomain.com
Server: dns2.nettica.com
Address: 64.237.45.34
...
At this point, your SOA information will come up if the zone transfer
worked. If you receive an error, then it has not yet completed (wait 15
minutes for the initial transfer or a forced reload).
SECONDARY DNS:
2nd-dairy.com
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MASTER NAMESERVER
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MASTER IP ADDRESS
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EDIT
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| ns1.2nd-dairy.com |
172.24.12.6 |
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DNS2.NETTICA.COM
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Response: id=0, opcode=0, aa=1, tc=0, ra=0, rcode=no error
Questions
qname=2nd-dairy.com, qtype=255, qclass=1
Answer Records
A: name=2nd-dairy.com, ttl=3600, address=1.2.3.4
NS: name=2nd-dairy.com, ttl=3600, nsdname=ns1.2nd-dairy.com
NS: name=2nd-dairy.com, ttl=3600, nsdname=dns2.nettica.com
NS: name=2nd-dairy.com, ttl=3600, nsdname=dns4.nettica.com
SOA: name=2nd-dairy.com, ttl=3600, mname=ns1.2nd-dairy.com,
rname=admin.2nd-dairy.com, serial=8, refresh=172800, retry=86400,
expire=1296000, minimum=3600
Additional Records
A: name=dns2.nettica.com, ttl=86400, address=64.237.45.34
A: name=dns4.nettica.com, ttl=86400, address=69.41.170.223
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DNS4.NETTICA.COM
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Response: id=0, opcode=0, aa=1, tc=0, ra=0, rcode=no error
Questions
qname=2nd-dairy.com, qtype=255, qclass=1
Answer Records
A: name=2nd-dairy.com, ttl=3600, address=1.2.3.4
NS: name=2nd-dairy.com, ttl=3600, nsdname=ns1.2nd-dairy.com
NS: name=2nd-dairy.com, ttl=3600, nsdname=dns2.nettica.com
NS: name=2nd-dairy.com, ttl=3600, nsdname=dns4.nettica.com
SOA: name=2nd-dairy.com, ttl=3600, mname=ns1.2nd-dairy.com,
rname=admin.host.local, serial=8, refresh=172800, retry=86400, expire=1296000,
minimum=3600
Additional Records
A: name=dns2.nettica.com, ttl=86400, address=64.237.45.34
A: name=dns4.nettica.com, ttl=86400, address=69.41.170.223
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CHECK STATUS
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FORCE REFRESH
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Alternatively, simply go to the secondary DNS management page for the domain and
click "CHECK STATUS" as seen above.
You can force a reload by going to secondary DNS management page
for your domain and clicking on the "FORCE REFRESH" button. It can take
up to 15 minutes for the refresh to complete.
To rebrand our secondary DNS service, you go to your domain
registrar, and create two new custom nameservers for your domain using the IP
addresses of dns2.nettica.com and dns4.nettica.com. You then use ns2 and
ns4.yourdomain.com when adding NS records. It is the easiest way to
customize our DNS service.
Yes! We have both a SOAP
API, as well as an HTTP API for managing
secondary DNS zones. These APIs allow you to create, delete, and list
your secondary DNS zones. To create a zone using our HTTP API, you simply
send a HTTP GET request using WGET or similar program formed as follows:
https://www.nettica.com/DNS/DnsApi.aspx?U=user&PC=passclear&
CMD=createsecondary&D=domain&M=master&MIP=ipaddress
These APIs are only available to our Bulk DNS customers.
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The DNS system is a series of caches that "remember" recently
used IP addresses for a given period of time. A static DNS entry usually
expires within an hour or two. A dynamic entry will expire much faster, in a
matter of minutes. When those entries expire, they must query one of the
primary or secondary DNS servers of a domain for the new address. So even
though a change may happen immediately, you may not "see it" until the entry
expires and is refreshed. The time it takes for a cache entry to expire
is called the time-to-live (TTL). Dynamic DNS has a short TTL, while
static DNS has a longer TTL.
If you add or remove a dynamic DNS entry it may take up to an
hour to see the change reflected across the Internet. However, if you are
simply changing the IP address, it will only take 1 minute for to see the
change.
The following dynamic DNS clients support Nettica's dynamic DNS
service:
Reverse DNS services require your ISP to delegate reverse DNS
lookups to our DNS servers. Since your IP address is dynamic and comes
out of a pool, they will not delegate that control to our servers. If you
have a static IP range they should not have a problem delegating their reverse
DNS.
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No. Unlike some other companies, we do not force you to
use our forward DNS service to take advantage of our reverse DNS
services. You will, however, find our standard and bulk DNS services
competitively priced.
Unlike forward DNS service where you make changes with your
domain registrar, you must contact your ISP and request that they delegate
reverse DNS for your IP block to our DNS servers. For more information
see our tutorial on setting up reverse DNS.
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