Frequently Asked Questions (FAQs)

We've organized our FAQs by the different services we provide to make it easier to find exactly what you're looking for. If you still have a question, please contact Support and we will be happy to answer any questions you may have about our services.

DNS Services

General DNS Questions
Primary DNS Service
Secondary DNS Service
Dynamic DNS Service
Reverse DNS Service
DNS Failover and Monitoring

Mail Services

General Email Questions
Email Forwarding Service
Backup Email Service
Front-End Email Service
Hosted Email Service
Outlook 2007, Apple Mail, or iPhone 3.0

Domain Registration

Domain Registrations
Domain Transfers

Miscellaneous Questions

General Questions